Shipping policy
OmniShip LLC ships orders to customers in the United States. This policy explains how long orders take and what shipping costs.
Shipping cost
Standard shipping is free on every order shipped within the United States. There is no minimum order value.
Delivery time
| Step | Time |
|---|---|
| Order processing | 5 business days |
| Transit | 7–10 business days |
| Total, from order to delivery | 12–15 business days |
Business days are Monday to Friday, excluding US federal holidays. The estimated delivery dates on each product page are calculated from these times.
Your order ships from our fulfillment partners' warehouses, which may be located outside the United States. This is why transit takes longer than domestic shipping.
Where we ship
We ship to street addresses in the 48 contiguous US states and Washington, D.C. We do not currently ship to Alaska, Hawaii, P.O. boxes, APO/FPO/DPO addresses, Puerto Rico or other US territories, or addresses outside the United States.
Taxes, duties and fees
Our prices include all taxes and import duties. The total you see at checkout is the total you pay: there is no sales tax added at checkout, and you will not be asked to pay customs fees, duties or any other charges when your order is delivered.
Order tracking
When your order ships, we email you a tracking number. Tracking can take 1–3 business days to show the first scan.
Changing or canceling an order
You can change your shipping address or cancel your order free of charge until it ships. Email us at admin@omniship.net with your order number. Once an order has shipped, please follow our Refund and Return Policy.
Delays, lost or damaged packages
Delivery times are estimates. Carrier delays, weather and peak seasons can add a few days. If your package has not arrived 5 business days after the latest estimated date, or tracking shows it delivered but you did not receive it, contact us and we will investigate with the carrier.
If your order arrives damaged, email us within 7 days of delivery with your order number and photos of the item and packaging. We will send a replacement or a full refund at no cost to you.
Incorrect address
Please check your shipping address at checkout. If a package is returned to us because the address was incorrect or incomplete, we will contact you to arrange reshipment.
Contact
OmniShip LLC
30 N Gould St, Ste N, Sheridan, WY 82801, United States
Email: admin@omniship.net
Phone: +1 509 210 8627